Privacy Policy

How we collect, use, and protect your personal data

Effective Date: May 23, 2025

WizChains respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, purchase nodes, or participate in the WizChains network.

1. Scope of Policy

This policy applies to all services offered by WizChains through:

  • nodes.wizchains.com
  • network.wizchains.com
  • Any official WizChains applications, interfaces, and smart contracts

This policy does not apply to third-party services, wallets, or blockchains not operated by WizChains.

2. What We Collect

a. Non-Personal Data (Automatically Collected)

We may collect the following non-personally identifiable information:

  • Browser type and version
  • Device type and operating system
  • IP address and general geolocation
  • On-chain wallet interactions (public blockchain data)
  • Node usage metrics and performance logs

b. Personal Data (If You Contact Us)

We only collect limited personal information if you voluntarily contact us, such as:

  • Name
  • Email address
  • Telegram/Discord ID

We do not collect passwords, private keys, or seed phrases. Always store your wallet credentials securely and privately.

3. How We Use Your Information

We use your data to:

  • Provide and maintain the functionality of our platform
  • Analyze usage to improve performance and security
  • Respond to support queries
  • Send updates about node sales, governance, and ecosystem upgrades (if subscribed)

We do not sell your data or share it with unauthorized third parties.

4. Blockchain Transparency

Please note that all blockchain transactions are public and immutable by design. Your wallet address and transaction history may be viewable on block explorers. WizChains does not control this information and cannot delete it.

5. Data Storage and Security

  • Non-personal and personal data is stored on secure, encrypted servers.
  • Access is restricted to authorized personnel under confidentiality agreements.
  • While we take reasonable precautions, no system is 100% immune to breaches. By using WizChains, you acknowledge this risk.

6. Third-Party Services

We may integrate third-party analytics or infrastructure tools (e.g., RPC providers, analytics dashboards). These third parties may collect anonymized data per their own privacy policies.

We encourage you to review their terms when interacting with such services.

7. Cookies and Tracking

We use minimal cookies for:

  • Session management
  • Language preference
  • Analytics (anonymized)

You may disable cookies in your browser settings, though it may affect platform performance.

8. Data Retention

We retain personal contact information only as long as necessary for support and compliance. Node usage and on-chain data is stored indefinitely due to its relevance for rewards, audits, and governance.

9. User Rights

If you are located in the EU or a jurisdiction with data rights laws (e.g., GDPR, CCPA), you may:

  • Request access to your data
  • Request deletion of your stored personal data
  • Opt-out of non-essential communications

To request any of the above, email us at support@wizchains.com

10. Children's Privacy

WizChains is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law, technology, or platform functionality. We will notify users via the platform or email (if subscribed). Continued use constitutes acceptance of the updated policy.

12. Contact Us

For questions or requests related to your privacy: 📧 Email: support@wizchains.com

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